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IT Services

Teaching Space Design and Support

Our AV/IT team support around 180 teaching rooms and 40 lecture theatres across our campuses. The core support hours are 8am to 6pm weekdays.

Teaching rooms

Teaching rooms fall into categories of lecture theatres, and various size teaching rooms each containing a variety of AV equipment. We will always provide a white board, projector or plasma screen and a room PC or input for a laptop. 

The bigger lecture theatres house a larger range of equipment. These rooms have either single or dual screens and are operated using a control system. All meeting rooms will have user guides located near or on the lecterns explaining how to use the system.

Teaching space standard equipment

We have provided the following overarching standards which are under regular review. For certain rooms we may not be able to provide the exact standard as listed, however, we endeavour to ensure we meet expectations. The links to the Quick Guides, on the right, are short videos which show you how to use the equipment in each of the rooms, and will open in a new window. If you would like to discuss particular requirements or have any comments or questions, click here to email us 

Small Teaching Space                                                                       A Quick Guide to Using Small Teaching Rooms

Medium Teaching Space                                                                    A Quick Guide to Using Medium Teaching Spaces 

                                          A Quick Guide to Using Medium Teaching Spaces (including Mixed Mode Education Devices)

Large Teaching Space                                                                       A Quick Guide to Using Large Teaching Rooms

                                          A Quick Guide to Using Large Teaching Spaces (including Mixed Mode Education Devices)

                                                                                                      A Quick Guide to Using The Great Hall

Click here to view the teaching space layouts for most of the spaces available.

To book equipment and/or technician assistance in advance, raise a ticket with the Service Desk.

For urgent AV/IT issues in the teaching room call 020 7882 6550.

Video Conferencing

A video conference can be thought of as a phone call with pictures. A video conference is a live connection between people in separate locations for the purpose of communication, usually involving audio and often text as well as video. At its simplest, videoconferencing provides transmission of static images and text between two locations. At its most sophisticated, it provides transmission of full-motion video images and high-quality audio between multiple locations.

Video conferencing is an invaluable tool in an administrative and teaching environment. It provides the facility to allow meetings to be set up at short notice reducing the need to travel. Documentation can be shared electronically with all the participants and the facility to keep in touch with remote colleagues. It will save time, allow you to optimise your agenda and make decisions rapidly, as well as reduce your travel, your stress and your carbon footprint. In the teaching environment video conference provides a flexible and robust solution ideally suited for applications such as distance learning, remote medical diagnosis, on demand project collaboration and more.

We have a video conference estate of:

  • 9 Lecture theatres equipped with video conferencing facilities.
    These are two camera systems ideally suited for lecture theatres. Views of the presenters and audience can be sent to the far end together with presentations.
  • 3 Portable systems.
    These systems are ideally suited to accommodate meetings of between one and four people, allowing video, audio and presentations to be shared with an external site which has video conferencing capabilities.

If you would like to discuss video conferencing facilities contact the Service Desk ext 8888, who can put you in touch with the correct people to talk to.

If you would like to book a video conference please raise a ticket with the ITS Service Desk via phone, e-mail, or using the Self Service Portal.

Video conference is a robust secure method of communications but with improved technology other communication methods have become available.

All Office 365 user will have Skype for Business available which is a method of communication using video and audio or IM to connect to colleagues who are also registered on Skype for Business. Connect with people everywhere through voice and video calls, Skype for Business Meetings and IM.

For further information on any of these applications contact the IT Service Desk on 0207 882 8888.

Q-Review (Lecture Capture)

Q-Review is a service for the recording and distribution of a teaching activity. The system aims to encourage flexible teaching methods, and allows lecturers to retain full control over their recordings (publishing, editing and deleting). For further information please refer to the Q-Review webpage here.


Q-Review as a service does include scheduling, recording, processing, distribution of content as well as monitoring and maintenance of the service. Lecture Capture sessions are scheduled automatically and can be booked by e-mailing 

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