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Services

There are various ways to view our IT service catalogue:

  • by groups of services around a particular theme, e.g. Teaching, Learning and Research computing services
  • by user, e.g. students, staff or visitors
  • as an A to Z listing which is searchable by service name or keyword

For specific support queries please see our online support resources,or contact the IT Helpdesk.

A-Z of services

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ServiceUserService group
Accommodation, Conference & Hospitality Management System - Kinetics Staff, Students Business Systems and Management Information Services
Business Intelligence (BI) Reporting Staff Business Systems and Management Information Services
Computer Accessories & Peripherals Staff Help, Support, and Policy Services
Computer Labs (PC Labs) Staff, Students, Visitors Help, Support, and Policy Services
Containerisation for LAMP websites Staff Collaboration and Communication Services
Copy, Print & Binding Service - (CopyShop) Students, Visitors, Staff Help, Support, and Policy Services
Desktop Managed Service Staff Staff Help, Support, and Policy Services
Digitial Research Articles - QMRO (DSpace) Staff Business Systems and Management Information Services
Email and Calendar (Outlook Web App (OWA)) Staff, Students Collaboration and Communication Services
File Storage Staff, Students Help, Support, and Policy Services
File Upload Service Staff Help, Support, and Policy Services
Finance System - Barclays Internet Banking (BIB) Staff Business Systems and Management Information Services
Finance System - Charge Card Payments (Tritorr) Staff Business Systems and Management Information Services
Finance System - Cognos Planning Staff Business Systems and Management Information Services
Finance System - Online Payment System - ePay (WPM) Students, Staff Help, Support, and Policy Services
Finance System - Payments & Collections (Bottomline C-Series) Staff Business Systems and Management Information Services
Finance System - Unit4 (Formerly Agresso) Staff Business Systems and Management Information Services
Geographic Information System - (ArcGIS) Students, Staff Help, Support, and Policy Services
High Performance Computing (HPC) Staff Teaching, Learning and Research Computing Services
HR Systems - E-appraisal Staff Business Systems and Management Information Services
HR Systems - eRecruitment (Lumesse i-Grasp) Staff Business Systems and Management Information Services
HR Systems - MyHR Staff Business Systems and Management Information Services
HR Systems -ResourceLink / Payroll Staff Business Systems and Management Information Services
IT & Library Management Tool (LANDesk) Staff Help, Support, and Policy Services
IT Equipment Disposal Staff Help, Support, and Policy Services
IT Equipment For Business Use - Apple Mac & Tablets Staff Help, Support, and Policy Services
IT Equipment For Business Use - Desktop & Laptop PC's Staff Help, Support, and Policy Services
IT Loan Laptop Service Staff Help, Support, and Policy Services
IT Security Students, Staff Accounts, Passwords and Security Services
IT Support Staff, Students, Visitors Infrastructure Services
IT Support for Office Moves Staff Help, Support, and Policy Services
Library System - Articles Search Staff Help, Support, and Policy Services
Library System - bX Recommender (Suggestions) Staff, Students Help, Support, and Policy Services
Library System - Hot Articles Students, Staff Help, Support, and Policy Services
Library System - Interlibrary Loans Staff, Students Help, Support, and Policy Services
Library System - Library Catalogue (Endeca) Staff Help, Support, and Policy Services
Mobiles and Smartphones Staff Collaboration and Communication Services
MySIS/SITS Staff, Students Help, Support, and Policy Services
Network Connection Points In Halls Students, Staff Connectivity Services
Network Services Staff Connectivity Services
Oracle Business Intelligence Discoverer Staff Business Systems and Management Information Services
Password Reset Manager Tool - (PRM) Staff, Students Accounts, Passwords and Security Services
Plagiarism Prevention Service (Turnitin) Staff Help, Support, and Policy Services
Print, copy and scan (Students) Students Help, Support, and Policy Services
Print Credit (QM iPay) Staff, Students Help, Support, and Policy Services
Printing and Printer Service (Staff) Staff Help, Support, and Policy Services
Purchasing IT equipment for personal use Staff, Students Help, Support, and Policy Services
QMPer (Retired) Staff Help, Support, and Policy Services
Q-Review Lecture Recording & Playback Students, Staff Teaching, Learning and Research Computing Services
Reading-lists Management System (Talis Aspire) Staff, Students Help, Support, and Policy Services
Research Grant Data Management Planning - (DMPOnline) Staff Teaching, Learning and Research Computing Services
Research Information Management System - (Elements/QM PubLists) Staff Help, Support, and Policy Services
Software - Adobe Staff Help, Support, and Policy Services
Software - Bristol Online Surveys (BOS) Staff Help, Support, and Policy Services
Software - Computational Mathematica Staff, Students Help, Support, and Policy Services
Software - Computer Algebra System (CAS) - Maple Students, Staff Help, Support, and Policy Services
Software - Course Evaluation (EvaSys) Staff Business Systems and Management Information Services
Software - Desktop (Microsoft Lync) Staff, Students Collaboration and Communication Services
Software - Desktop (Microsoft Office) Staff Help, Support, and Policy Services
Software - Desktop (Microsoft Project) Staff Help, Support, and Policy Services
Software - Desktop (Microsoft Visio) Staff Help, Support, and Policy Services
Software - Graphical Development Platform (LabVIEW) Staff, Students Help, Support, and Policy Services
Software - MATLAB Download Students, Staff Help, Support, and Policy Services
Software - Purchasing For Personal Use Staff, Students Help, Support, and Policy Services
Software - Qualitative Data Analysis (QDA) - Nvivo Staff, Students Help, Support, and Policy Services
Software - Reference Management (EndNote) Staff, Students Help, Support, and Policy Services
Software - Software Purchasing For Business Use Staff Help, Support, and Policy Services
Software - Statistical (Minitab) Staff, Students Help, Support, and Policy Services
Software - Statistical (SPSS) Staff, Students Help, Support, and Policy Services
Software - Statistical (StatsDirect) Students, Staff Help, Support, and Policy Services
Staff Directory Staff Collaboration and Communication Services
Tactical Clinical Trials Data Storage Staff Teaching, Learning and Research Computing Services
Telephone Service Staff Collaboration and Communication Services
User Accounts Staff, Students, Visitors Accounts, Passwords and Security Services
Virtual Learning Environment (VLE) - QMPlus Staff, Students Teaching, Learning and Research Computing Services
Web Applications Students, Visitors, Staff Devices, Applications, Storage and Printing Services
Website Hosting Staff Collaboration and Communication Services
Web System - CMS (Rhythmyx) Staff Collaboration and Communication Services
Web System - Web Space Staff Collaboration and Communication Services
Wi-Fi - Conference Visitors, Staff Connectivity Services
Wi-Fi - Eduroam Staff, Students, Visitors Connectivity Services
Wi-Fi - Guest Staff, Visitors Connectivity Services
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