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IT Services

Print, copy and scan

There are printers located across all campuses for use by students, will all devices offering both copying and scanning facilities alongside printing.

If you print a document you have 24 hours to collect it at any printer. You choose the printer, swipe your student ID card at the terminal, and release the jobs you’d like to print from your personal queue. 

The cost of printing and photocopying is automatically linked to you iPay account, which is linked to your student ID card. Scanning is free but you will need a USB memory stick on which to save your scanned documents and images. For instructions on scanning, please visit the Library website.

For large print runs, binding and finishing, and professional print jobs, the CopyShop at our Mile End campus offers a range of fast and student-friendly solutions.

Wireless printing

Send your documents to a QMUL printer from your laptop, smartphone or tablet (anywhere with web access), and pick them up within 24 hours. To access the service go to: and sign in with your QMUL username and password. You will then be able to upload the documents you want to print.

Please visit our support pages if you would like more information on using this service.

Topping up print credits (QM iPay)

The cost of printing and photocopying is done by clicks (1 click = 1 side of paper), please find below a breakdown of the print and copy charges. You can also pay any library fines using your iPay account.

The kiosks located in the Mile End and Whitechapel libraries, can be used to register your student ID card for printing.

Any unused credit, with a minimum of £10, can be reimbursed upon completion of your studies. Some schools will provide their students with a free printing allowance, this will appear as ‘Tuition fees’ on your account and is non-refundable and can’t be used to pay any outstanding library fines.  

Print and copy charges

  1 side 2 3 4 5 6 7 8 9 10
Black and white A4 4p 7p 11p 14p 18p 21p 25p 28p 32p 35p
A3 7p 14p 21p 28p 35p 42p 49p 56p 63p 70p
Colour A4 15p 30p 45p 60p 75p 90p £1.05 £1.20 £1.35 £1.50
A3 30p 60p 90p £1.20 £1.50 £1.80 £2.10 £2.40 £2.70 £3

*These prices are correct as of April 2017 and are subject to change. You will be notified of any changes.

As detailed above the cost of a single side is 4p but drops to 3.5p when you print double-sided. If odd pages are printed the system will round up to the nearest penny.

QMUL prides itself as being one of the best cost effective supplies of print to its students and the Central Print Services monitors costs yearly. For any queries with regard to payment issues or refunds please contact the IT Service Desk. 

Tips for using the printers

  • Forgot your ID card? Print jobs can be released by entering your QMUL username and password at the device using the keypad.
  • Problem with the printer: If there is a problem with the photocopiers (paper jam, no paper etc) please report it to the Library Help Point/Welcome Desk. We aim to fix all faults within 24 hours. Please note that if there is a fault with the printer, your document will be stored on our print server. This means that you can go to the closest printer available and continue printing. Your account should not be charged but in the event that this has happened, please contact IT Service Desk on 020 7882 8888.
  • Change to single-sided printing: To reduce paper usage and help the environment, the printers are automatically set to print double-sided. If you need to print single-sided, you can do so by changing the standard settings.
  • Black and white / colour printing: Our colour printers are intelligent enough that they will charge for the fifteen pages of a document which are completely black and white at the black and white rate and the remaining five pages in colour at the colour rate – you don’t get charged for all the pages at the colour print rate.

Copyright licensing

Please click on the link for further information -

CLA Notice for Display [PDF 55KB]

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