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 PLEASE SEE THE IT STATUS PAGE FOR REGULAR UPDATES:

 

IT SECURITY ALERT: UPDATE

Current Status

Following the NHS England cyber-attack, IT Services is working with schools, institutes and departments as quickly as possible to check that all QMUL computers have up-to-date security patches and antivirus updates applied.

If you have an un-managed PC/laptop running Windows XP, 7 or 8
DO NOT log on to your device. Please speak with the IT Service Desk before doing so on 020 7882 8888 (ext. 8888).

Apple MAC, Linux, Windows 8.1 and 10 users.
These devices are not susceptible to this ransomware threat, and can be turned back on.
To help connect your device back to the shared drives, IT Services will need the IP/MAC address of your device.
Please contact the IT Service Desk on 020 7882 8888 (ext. 8888).

In order to continue to protect ourselves from such cyber-attacks please:

  • DO NOT open any email attachments from unknown sources or from a known source
    but with unknown/suspicious content.
    Also, please don’t open any email attachment or files coming from Bart’s Trust
  • If you suspect that your device has been affected, you should turn your computer off (power down) immediately
    and contact the IT Service Desk on 020 7882 8888 (ext. 8888).