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IT Services

Service updates     Call 24/7: 020 7882 8888     Raise a ticket     W209 Queens' Building     servicedesk@qmul.ac.uk

 

MyHR from anywhere

MyHR is available from outside the Queen Mary network when using multi-factor authentication (MFA).  The only requirements will be a computer with internet connection and the Microsoft Authenticator app on your mobile or tablet. The app can be downloaded from Google Play store or Apple App Store.

MFA, also referred to as two factor authentication (2FA) adds an extra layer of security when accessing some online services. You may already use a form of MFA for online banking or to access your personal email account.

For Queen Mary staff outside the IT network it will work by using two verification methods:

  • Something you know (your password)
  • Something you have (a trusted device that is not easily duplicated, your mobile or tablet)

Instructions for setting up MFA are here:MFA Instructions [PDF 700KB] and on the IT support pages in HTML format 

Please contact the IT Service Desk with any questions or concerns on ext. 8888 or email servicedesk@qmul.ac.uk