Menu

IT Services

Service updates       Call 24/7: 020 7882 8888        Raise a ticket        W209 Queens' Building       servicedesk@qmul.ac.uk

 

Stay Cyber Aware

Following the recent rise of ransomware attacks, IT Services asks staff and students to remain vigilant and to take extra care when opening emails from unknown sources or from a known source but with unknown/suspicious content.

Please be wary of any emails asking you to log in to view documents or check accounts, phishing emails are becoming increasingly sophisticated. If in doubt delete the email, do not click on the link provided, enter your QMUL password or respond to the email. QMUL will never send you an email asking for your password or bank details.
If you have any concerns, please call the IT Service Desk straight away on 020 7882 8888 (x8888). Free cyber security awareness training is also available for staff and students.

Protection/prevention advice:
• Do not click on any links or open attachments contained within unsolicited emails.
• Do not reply to scam emails or contact the senders in any way.
• If an email appears to have come from a person or organisation you know of but the message is unexpected or unusual, contact them directly via another method to confirm that they sent you the email.
• If you receive an email which asks you to log in to an online account via a link provided in the email, instead of clicking on the link, open your browser and go directly to the company’s website yourself.
• If you have clicked on a link in the email, do not supply any information on the website that may open.