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How to top-up my account - iOS Mobile Device

Please find the below steps on how to top up your account from an iOS Mobile device.

1. Navigate to the MyPrint portal and login using your university credentials.

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2. Once logged in, select View in Desktop Mode in the bottom right hand corner. 

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3. In the left hand task bar select Top-up My Account.

 

4. Under Amount to Add, select how much you would like to top-up your account with from the drop down menu.

 

5. Select Add Value and you will be taken to the next window to process the payment.

 

6. Continue through the steps by entering your card details to process the payment.

 

7. Once complete, you will be re-directed back to the MyPrint portal where you can view your updated account balance.

 

You will recieve confirmation to your email of the transaction, please keep a record of this.

If you need further assistance, please raise a ticket with the Service Desk. Alternatively you can contact the Service Desk via the Live Chat system or on 020 7882 8888, our lines are open 24/7.

 

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