IT Movers process

When an existing staff member changes roles and/or requires additional privileges, these must be requested by the new Line Manager or system owner. 

These changes can be made by raising a ticket with the Service Desk.

Steps for new the Line Manager

New Line Managers must raise a ticket with the following information:

• Date of change to take effect
• New job title (Staff Directory Admin to be notified separately)
• New location, building, room
• Name of new access rights e.g. Agresso, SITS
• Name of any folder(s) and shared network access to be granted
• Name of shared mailbox or calendar access to be granted
• Extension number to be transferred

For the Line Manager or Centre Administrator losing the staff, you should raise a ticket containing the following information to disable access rights the staff had whilst in your team.

Steps for the previous Line Manager

You should raise a ticket with the following information:

• Access rights that are to be removed e.g. Agresso, SITS
• Folder and shared network access to be removed
• Name of any shared mailbox(es) or calendar access to be removed

NOTE: Change any passwords for shared calendars or admin accounts after the transfer is complete. This will prevent any unauthorised access.