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These are the steps for setting up your BlackBerry for your QMUL email account.


  • BlackBerry
  • QMUL username and password

Steps to configure your Blackberry for Office 365

  1. Click the Settings option on the BlackBerry 10 home screen and then select Accounts from the System Settings page.
  2. If you have a non-QMUL email account already set up, select Add Account.
  3. On the Add Account page, select Email, Calendar, and Contacts.
  4. Enter your QMUL email address (eg and select Next. Enter your password then click Next.
  5. You may get an error message ‘Invalid email address or password…’ or recommending that you use advanced setup steps. 
    • Depending on your BlackBerry device, you may need to click I will provide the settings to continue with the set up:
    • Select Microsoft Exchange ActiveSync at the top of screen then scroll down ensuring email address and password are already filled in.
    • In Description, give your account a name such as QM Email.
    • In Email Address, type your full Queen Mary email address
    • In the User name field enter your QMUL username including the '' suffix (eg
    • In the Server Address field enter ''.
  6. Click Next.
  7. On the next page, specify the information you want to sync, and then select Done. The Saving and verifying your settings message displays.
  8. You will get a message confirming set up is complete.
  9. Return to the home screen and access your email to confirm that you have set up your QMUL email account correctly.
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