- Service Group: Collaboration and Communication Services
- Users: Staff
IT Services provide IP and analogue telephony service to staff in all Schools, Institutes, Directorates and Professional Services.
IT Services will help in establishing telephony requirements, including the provisioning of telephone lines and handsets. Our services include installs and moves of telephone lines, adding and removing telephone features to an existing set and disconnection of unused telephone lines.
All the above services are directly chargeable to the requesting Faculty, Institute or School.
How to request this service
Self-service: Service Desk
Telephony Service related requests should be made 5 working days in advance.
Digital Mitel IP Phone – handset, licence, voicemail box: £211.25 (+VAT).
Hours of Service: 24/7/365
Supported Monday to Friday 8am–6pm (excluding bank holidays and university closure days).
This service is dependent on Infrastructure Services