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IT Services

IT Equipment For Business Use - Desktop & Laptop PC's


  • Service Group: Help, Support, and Policy Service
  • Users: Staff

Service Description  

QMUL standard Microsoft Windows image is Windows 10. The following applications in the below table are included in the base image.

 

Application Name Version
Microsoft Word 2016
Microsoft Excel 2016
Microsoft PowerPoint 2016
Microsoft Publisher 2016
Microsoft Access 2016
Microsoft OneNote 2016
Microsoft Outlook 2016
Microsoft Lync 2016
Microsoft Internet Explorer 10
Mozilla FireFox ESR 24
Google Chrome 65.156.38
Adobe Shockwave 12.0.2
Adobe Flash 11.9.900
Adobe PDF Reader 11.0.03
Java Runtime Environment 1.7.51
Microsoft Silverlight 5.1.104
doPDF print driver 7.3
7Zip 9.2
QMFonts 1
FileOpen Client 3.0.95
Quest Secure Passowrd extention 5.0.2

 

How to request this service

Self-service: Service Desk

More information on how to request this for a New Starter can be found  here.

Lead time

Desktop and Laptop PCs related requests should be made 10-20 working days in advance

Cost

There are costs to the user for this service, these can be found on the Self-Service page under Service Catalogue or as per quote

Availability

Hours of Service: 24/7/365
Supported Monday to Friday 8am–6pm (excluding bank holidays and university closure days).

Support 

Contact the IT Service Desk
Call: +44 (0)20 7882 8888
Email: servicedesk@qmul.ac.uk
Visit: Queens’ Building, Room W209, Mile End
Self-service: Service Desk

Dependent service

This service is dependent on Infrastructure Services

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