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IT Services

Related Projects: Remote Desktop Gateway, Managed Apple Mac & Linux

 

Virtual Private Network (VPN)

IT Services are planning to rollout the new Virtual Private Network (VPN) solution to all staff members of Queen Mary who use a Queen Mary Managed Windows 10 laptop. The solution will also be available to Managed Linux and Apple Mac users. IT Services will be making the change by department and completed remotely. It will be introducing a new remote connectivity solution which is provided by a leading network security manufacturer, Fortinet Networks.

It is an enterprise-level virtual private network (VPN) solution that also provides a higher level of security, Anti-Virus and Anti Malware. For the first time, we have a vulnerability scanner as part of the solution. Vulnerability scanning is an inspection of the potential points of exploit on a computer or network to identify security holes.

The VPN also provides greater flexibility in terms of the software and applications it supports and the applications it can be used with. During testing, we have shown that access to more applications is available for the various departments within the University (including full functionality of Scientia for the Timetabling team and access to Archibus for the Health & Safety Directorate).

ITS will install the new Fortinet FortiClient VPN client on to your Queen Mary managed laptops over the next few weeks. The rollout is being carried out department by department. The installation will be automated and completed remotely (like the Windows update process). A new login screen will appear on your laptop screen when the installation has been completed.

Please follow the VPN Windows Client Installation and first login steps [PDF 709KB] to login to the solution for the first time (you will only need to login once and the client will automatically connect to the network after the first login).

If you or your staff have any issues with the VPN, please contact the Queen Mary IT Service desk. If you have not received the VPN client by the end of November, contact Iqbal Johal.

 

 

 

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