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IT Services

Related Projects: Remote Desktop Gateway, Managed Apple Mac & Linux

 Related Projects

Remote Desktop Access (RDG)

Our new ‘Remote Access Gateway’ service allow you to connect to your desktop machines based onsite at Queen Mary. 

This service is available to both staff and students. All you need to use this service are: 

  1. Office Desktop PC on campus is a QM Managed Device, a laptop/device off campus with a Wi-Fi connection.  
  2. Multi Factor Authentication– A onetime set-up on the QMUL  multi factor authentication (MFA) service. 
  3. To get set up on this service please send a request to our Service Desk. You will be required to submit a brief business case for your request.  This allows the team to assess whether this this service best fit your needs.  
    • Business requirements for the service (i.e. a business case) 
    • Location of desktop device(s) from and to 

We have created a 'How to' document which provides a step by step guide on how to use the Remote Desktop Gateway service please download from here. 


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