Objective of the Project
The overall objective of this project is to eliminate our unmanaged/self-managed estate across the University.
Outcome & Impact to Stakeholders
Managed devices will reduce the risks of security breach from the endpoint (first line defence).This allows Queen Mary to align/adhere to cybersecurity best practice and potentially achieve Cyber Essentials Accreditation. Students and staff will have access to modern secure Window operating systems.
Ability to focus on their business and work with a peace of mind whilst allowing Queen Mary IT Infrastructure to monitor, manage and ensure critical updates and security patches are pushed to managed devices timely. We endeavour to minimise any disruption that this migration will have on our colleagues work.
Timescale of the Project
The roll out process will be delivered in a staged approach. It is expected that SBBS will begin migration and roll out in May 2021, followed by SPCS in September 2021. EECS has been propsed to the beginning of the New Year and it has been agreed to rollout to SEF - Nov 21.
Before the roll out and migration process begins, an initial discovery phase will take place to identify users and confirm any device, application/software, storage and service requirements.
As part of this process, staff and research students within these schools will be asked to complete a short survey, which will allow IT Services to assess their individual requirements and follow-up as required.
Whilst this project only currently affects Windows desktops and laptops, separate projects are underway for Managed Mac and Managed Linux desktop and laptop solutions so those with Mac and Linux desktops and laptops will also be asked to complete this short survey. Once delivered, it is envisaged that the migration and roll-out of these new Managed Services will be deployed as part of this Project.
High level activities for the rollout will typically include:
Workstreams
Activities
Purpose
Explore & Discovery
Identify users and confirm device, application/software, storage and service requirements
Confirm scope
Application Packaging
Agree and confirm software/applications
Build and package standard software/application collection
Network Configuration
Agree and confirm services
Ensure users have access to legacy services
Filestore Migration
Agree and confirm backup and storage (OneDrive)
Data migration, access and storage
Migration and roll-out
Agree and confirm roll-out and migration schedule
Ensure plan is approved.
Execute Managed Service roll-out
Roll-out the QM managed service as per agreed plan
Handover
Transition and Support
Educate and train end users