IT Services

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For all IT help and support, please contact the IT Service Desk:

Call us 24/7: +44 (0)20 7882 8888

Visit us: Queens' Building, Room W209, Mile End (map)
Office hours: 8am-6pm Mon-Fri
Email us:
Raise a ticket:

If you have concerns about how your query is, or has been managed, or you are not getting the response you need please refer to our Escalation Procedure or email:

Faculty Relationship Managers

To discuss requirements for new IT systems or services, or planning of large-scale or long-term IT provisioning, please contact your IT Faculty Relationship Manager:

  • School of Medicine and Dentistry:
    • Institute of Health Sciences Education, Institute of Dentistry: Richard Holford ( or call x5875)
    • The Blizard Institute, William Harvey Research Institute: Agnieszka Jankowska ( or call x7081)
    • Barts Cancer Institute, Wolfson Institute and general SMD related: Richard Holford ( or call x5875)
  • Science and Engineering: Richard Holford ( or call x5875)
  • Humanities and Social Sciences: Agnieszka Jankowska ( or call x7081)
  • Professional Services: TBD

For general enquiries, please email

Research IT

For High Performance Computing (HPC) or High Throughput Computing (HTC) related support and documentation please visit the QMUL-HPC website:

To discuss any of Research IT services or offerings or to see how we could help expedite or enhance your research please contact one of our Research Consultant team:  

For Research IT support requests, please email:

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