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IT Services


For all IT help and support, please contact the IT Service Desk:

Operating hours: 7am-7pm Mon-Fri
Email us:
Raise a ticket:

Call us 24/7: +44 (0)20 7882 8888

If you have concerns about how your query is, or has been managed, or you are not getting the response you need please refer to our Escalation Procedure or email:

Relationship Managers

To discuss requirements for new IT systems or services, or planning of large-scale or long-term IT provisioning, please contact your IT Relationship Manager:

Faculties and Professional Services


Estates and Facilities Liaison

For general enquiries, please email

Research IT

For High Performance Computing (HPC) or High Throughput Computing (HTC) related support and documentation please visit the QMUL-HPC website:

To discuss any of Research IT services or offerings or to see how we could help expedite or enhance your research please contact one of our Research Consultant team:  

For Research IT support requests, please email:

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