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Manually connecting to eduroam 

eduroam Configuration Assistance Tool

The eduroam Configuration Assistance Tool [PDF 725KB] is a tool that enables straightforward configuration of a range of devices for connection to the eduroam wireless service. Use of it ensures that devices are configured correctly and securely for eduroam.

Configuring a device for eduroam using the eduroam CAT.

The eduroam Configuration Assistance Tool (CAT) is a tool that enables straightforward configuration of a range of devices for connection to the eduroam wireless service. Use of it ensures that devices are configured correctly and securely for eduroam.

Device compatibility.

eduroam CAT installers are available for:

• Windows Vista/7/8/8.1/10

• Apple MacOS Sierra/High Sierra

• Apple OS X Lion/Mountain Lion/Mavericks/Yosemite/El Capitan

• Apple iOS 5 and above

• Linux

• Chrome OS

• Android 4.3 and above Pre-requisites.

As part of the configuration process you will need to enter your QMUL credentials (username and password).

Before using the eduroam CAT on Android devices you need to have installed the eduroam CAT application - this is available from the Google Play Store and on Amazon (search “eduroam CAT”).

Configuring your device.

Configure your device for eduroam using eduroam CAT as follows: 1. 

Go to https://cat.eduroam.org/

 

 

 

 

 

 

2. Click on

 

 

3. In the resulting window, choose Queen Mary University of London from the available institutions:

 

 

 

 

 

 

 

 

Your operating system should be detected and a link to the appropriate eduroam installer displayed. If not, click All Platforms to see the installers available

 

 

 

 

 

 

 

4. Click on the appropriate installer for your operating system. You will be prompted to enter your username (please include the @qmul.ac.uk suffix eg. abc123@qmul.ac.uk) and your password twice. You will then be prompted to accept the installation of a new certificate as follows:

 

 

 

 

 

 

Up to May 10th 2018, depending on the previous configuration of your device you may also be prompted to accept the installation of a second certificate as follows:

 

 

 

 

 

 

For each prompt, confirm the details are as above and then click Yes. The eduroam CAT installer will then install the required certificates and configure your wireless connection for eduroam. You should then be able to authenticate to eduroam.

If you experience any problems using eduroam CAT, or connecting to eduroam, please contact the IT Service Desk on +44 (0)20 7882 8888 or raise a ticket via servicedesk.qmul.ac.uk.

eduroam Certificate Update, 10th May 2018

Due to an essential update to eduroam taking place at 8am this Thursday, 10 May, you may receive a prompt to accept a new certificate before you can successfully authenticate to the service. Before accepting the new certificate, please check that the details in the prompt are correct to confirm that you are connecting to the Queen Mary servers, details on how do this are available in the following pdf document:

eduroam Certificate Configuration [PDF 329KB]

govroam

govroam is a service offered for visitors to the QMUL campus from the public sector, allowing them to authenticate using their home organisation credentials and gain wireless internet access. QMUL does not offer govroam accounts for students or staff, but it is anticipated that some public sector organisations will offer the eduroam service at their sites (in the same way that QMUL is offering govroam), thereby enabling QMUL staff and students to connect via eduroam at more locations.

Details of the govroam service can be found here www.jisc.ac.uk/govroam.

If you are a govroam user and are having problems authenticating, please contact your home organisation in the first instance. They will contact QMUL IT Services if they determine that the problem is local to QMUL.

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