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Automatic replies (Out of Office)

It’s easy to set up your out of office reply, even if you forgot to do it before you left the office.

In Outlook Web Access (OWA)

1. Sign into OWA.

2. Click on the cog wheel in the top right-hand corner and select Options.

3. In the Options page, go to the left-hand column and under MAIL > Automatic processing, click on Automatic replies.

4. Click on the ‘Send automatic replies’ radio button.

5. You can now set up your automatic reply (Out of Office) message or messages to suit your needs. Note: You have several options available to you. Scroll down to see them all. You can send replies during a given time range. You can also customise the reply for those people ‘inside my organization’ (eg people with QMUL email accounts) as well as “outside my organization” (eg everyone else).

6. Click SAVE at the top of the page when done.

7. If you want to turn off the auto reply message, you just need to select the radio button that says ‘Don’t send auto reply’ and click on ‘Save’.

In Outlook 2013

1. In Outlook, click on the File tab in the toolbar at the top of the screen.

2. Click on the ‘Automatic Replies (Out of Office)’ button.

3. Click on the ‘Send automatic replies’ radio button in the window that opens.

4. You can now set up your automatic reply (Out of Office) message or messages to suit your needs. Note: You have several options available to you. You can choose to send replies during a given time range. You can also customise the reply for those people ‘inside my organization’ (eg people with QMUL email accounts) as well as “outside my organization” (eg everyone else).

5. Click OK when done.

6. If you want to turn off the auto reply message, you just need to select the radio button that says ‘Don’t send auto reply’ and click on ‘Save’.

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