There are printers in the computer rooms and in the Library for use by students.
If you print a document you have 24 hours to collect it at any printer. You choose the printer, swipe your student ID card at the terminal, and release the jobs you’d like to print from your personal queue. The larger devices in the Library also offer copying and scanning facilities alongside printing.
Scanning is free but you will need a USB memory stick on which to save your scanned documents and images. For instructions on scanning, please visit the Library website.
For large print runs, binding and finishing, and professional print jobs, the CopyShop at our Mile End campus offers a range of fast and student-friendly solutions.
Send your documents to a QMUL printer from your laptop, smartphone or tablet (anywhere with web access), and pick them up within 24 hours. To access the service go to: https://eprint.stu.qmul.ac.uk and sign in with your QMUL username and password. You will then be able to upload the documents you want to print.
Please visit our support pages if you would like more information on using this service.
Topping up print credits (QM iPay)
The cost of printing and photocopying is automatically linked to your QM iPay account, which is linked to your student ID card. You can also pay any library fines using your iPay account.
As well as topping up your account using cash kiosks located in the Mile End and Whitechapel libraries, you can top-up, check your balance and your account history online at: https://i-pay.library.qmul.ac.uk/webcentre.
Any unused credit can be reimbursed upon completion of your studies, or at any other time, but please be aware that there is a £10 admin fee associated with this service (ie £14 credit will only return £4). Some schools may also provide their students with a free printing allowance. This will appear as ‘Tuition fees’ on your account, and is non-refundable and can’t be used to pay any outstanding library fines.
Print and copy charges
|Black and white||A4||4p||7p||11p||14p||18p||21p||25p||28p||32p||35p|
*These prices are correct as of October 2015 and are subject to change. You will be notified of any changes.
You are charged for printing and copying by clicks (one click = one side of paper). The cost of a single side is 4p but drops to 3.5p when you print double-sided. If odd pages are printed the system will round up to the nearest penny.
QMUL prides itself as being one of the best cost effective supplies of print to its students and the Central Print Services monitors costs yearly. For the latest price comparisons, click here. For any queries with regard to payment issues or refunds please contact the IT Helpdesk.
Tips for using the printers
- Forgot your ID card? Print jobs can be released by entering your QMUL username and password at the device using the keypad.
- Problem with the printer: If there is a problem with the photocopiers (paper jam, no paper etc) please report it to the Library Help Point/Welcome Desk. We aim to fix all faults within 24 hours. Please note that if there is a fault with the printer, your document will be stored on our print server. This means that you can go to the closest printer available and continue printing – there should be a location plan on the wall near the device to help you find the closest printer. Your account should not be charged but in the event that this has happened, please contact IT Helpdesk on 020 7882 8888.
- Change to single-sided printing: To reduce paper usage and help the environment, the printers are automatically set to print double-sided. If you need to print single-sided, you can do so by changing the standard settings.
- Black and white / colour printing: There are some printers that will only print black and white and if you collect a document you wanted printed in colour at one of these it will be printed only in black and white. If you collect a black and white document at a colour printer it will also print only in black and white, but you will only be charged at the rate for black and white print. Our colour printers are intelligent enough that they will charge for the fifteen pages of a document which are completely black and white at the black and white rate and the remaining five pages in colour at the colour rate – you don’t get charged for all the pages at the colour print rate.