menu

IT Services

Services menu

Services for visitors

Casual visitors

Computer Access

If your guest requires access to a computer during their visit at QMUL, please raise a request with the Service Desk. They will be able to help set your guest with a temporary account that will give them access to the internet and Microsoft Office.

Wi-Fi

You can set up access to allow campus guests to connect to the internet for free using our ‘QM-Guest’ wireless network. Staff members act as ‘sponsor’ for their visitor and this allows us to give temporary access to individuals via the JANET eduroam service without breaking any of the acceptable user policies which this ties us into. There are details on connecting guests on our Wi-Fi support pages. It is only suitable for single visitors who are spending a relatively short time on campus.

Printing

We currently offer printing for visitors only via the CopyShop who provides a professional, cost effective and friendly print service. More information on the CopyShop can be found on their website or by visiting them in the Temporary Building (Mile End campus map [PDF 912KB] no. 56). However if a visitor has a visitor account (please see below) then they can print to the student print service if they add money to their account.  If they are a visitor just using the Guest Wi-Fi then they cannot print.

Photocopying for NHS staff and visitors

Photocopying cards are available for NHS staff and visitors on request. Please go to the Welcome Desk at the Mile End Library or the Help Point at the Medical Libraries. NHS staff with ID cards that have proximity access can have accounts created using your QMUL ID card.

Conferences and events

If you are hosting a conference or event on campus, you can request a password to allow groups of guests or delegates to access the Internet for free.

If you want to make use of this service for future events you need only request access from the IT Service Desk. You will be issued with a password, which is changed fortnightly, allowing all delegates to connect to the 'QM-Events' wireless network. More details are available on our pages. 

Visiting Lecturers

IT account

Visiting lecturers will be set up with a standard QMUL account for the duration of their time with us. You need to request access with the . This can and should be requested in advance of the lecturer arriving. This will give them access to computers in teaching rooms across campus and online learning services, such as QMplus.

Wi-Fi

Visiting lecturers should be able to connect to the eduroam wireless network using their fully qualified home username, as long as their home institution is an eduroam member. Just a reminder that all users of computing facilities, including eduroam, at Queen Mary are required to obey the IT regulations as outlined on our Policies page.

Outgoing SMTP (port 25) traffic is blocked; visitors are advised to use port 465 with SSL or port 587 with TLS for encrypted transport, or port 587 without TLS to send mail via their home institution's mail service.

Wi-Fi is not provided in all areas of the college.  Coverage is targeted at teaching areas and communal areas such as the Library and most Halls.

Recording Visiting Lecturers

Q-Review is a service for the recording and distribution of a teaching activity. The system aims to encourage flexible teaching methods, and allows lecturers to retain full control (publishing, editing and deleting) over their recordings. Please visit the E-Learning website for more information about Q-Review and terms of use.

Audio Visual and room bookings

Rooms for timetabled teaching are assigned automatically by the Central Timetabling Service. Please note that requests for audio visual support should be submitted at least 5 working days in advance. For more information about our AV facilities, video conferencing or room bookings, please visit our AV support page. 

A-Z of services for visitors

Filter by:

Service User Service group
Web System - Web Space Staff Collaboration and Communication
IT Support for Office Moves Staff Help, Support, and Policy Service
File Storage Staff, Students Help, Support, and Policy Service
HR Systems - eRecruitment (Lumesse i-Grasp) Staff Business Systems and Management
HR Systems - E-appraisal Staff Business Systems and Management
User Accounts Staff, Students, Visitors
Printing and Printer Service (Staff) Staff Help, Support, and Policy Service
IT Loan Laptop Service Staff Help, Support, and Policy Service
IT & Library Management Tool (LANDesk) Staff Help, Support, and Policy Service
IT Equipment Disposal Staff Help, Support, and Policy Service
Wi-Fi - Guest Staff, Visitors Connectivity
Software - Purchasing For Personal Use Staff, Students Help, Support, and Policy Service
Computer Labs (PC Labs) Staff, Students, Visitors Help, Support, and Policy Service
Software - Desktop (Microsoft Project) Staff Help, Support, and Policy Service
HR Systems - MyHR Staff Business Systems and Management
Web Applications Staff, Students, Visitors
Digitial Research Articles - QMRO (DSpace) Staff Business Systems and Management
Oracle Business Intelligence Discoverer Staff Business Systems and Management
High Performance Computing (HPC) Staff Teaching, Learning and Research
Password Reset Manager Tool - (PRM) Staff, Students
Network Connection Points In Halls Staff, Students Connectivity
Finance System - Unit4 (Formerly Agresso) Staff Business Systems and Management
Network Services Staff Connectivity
Library System - Hot Articles Staff, Students Help, Support, and Policy Service
Software - Adobe Staff Help, Support, and Policy Service
Software - Statistical (StatsDirect) Staff, Students Help, Support, and Policy Service
IT Support Staff, Students, Visitors
Accommodation, Conference & Hospitality Management System - Kinetics Staff, Students Business Systems and Management
Tactical Clinical Trials Data Storage Staff Teaching, Learning and Research
Software - Software Purchasing For Business Use Staff Help, Support, and Policy Service
Website Hosting Staff Collaboration and Communication
Mobiles and Smartphones Staff Collaboration and Communication
Library System - Interlibrary Loans Staff, Students Help, Support, and Policy Service
IT Security Staff, Students
Library System - bX Recommender (Suggestions) Staff, Students Help, Support, and Policy Service
Reading-lists Management System (Talis Aspire) Staff, Students Help, Support, and Policy Service
HR Systems -ResourceLink / Payroll Staff Business Systems and Management
IT Equipment For Business Use - Desktop & Laptop PC's Staff Help, Support, and Policy Service
Software - Graphical Development Platform (LabVIEW) Staff, Students Help, Support, and Policy Service
Software - Statistical (Minitab) Staff, Students Help, Support, and Policy Service
Virtual Learning Environment (VLE) - QMPlus Staff, Students Teaching, Learning and Research
Software - MATLAB Download Staff, Students Help, Support, and Policy Service
Software - Desktop (Microsoft Office) Staff Help, Support, and Policy Service
Research Information Management System - (Elements/QM PubLists) Staff Help, Support, and Policy Service
Web System - CMS (Rhythmyx) Staff Collaboration and Communication
Finance System - Barclays Internet Banking (BIB) Staff Business Systems and Management
Copy, Print & Binding Service - (CopyShop) Staff, Students, Visitors Help, Support, and Policy Service
Library System - Articles Search Staff Help, Support, and Policy Service
MySIS/SITS Staff, Students Help, Support, and Policy Service
Telephone Service Staff Collaboration and Communication
Purchasing IT equipment for personal use Staff, Students Help, Support, and Policy Service
Software - Qualitative Data Analysis (QDA) - Nvivo Staff, Students Help, Support, and Policy Service
Wi-Fi - Eduroam Staff, Students, Visitors Connectivity
Research Grant Data Management Planning - (DMPOnline) Staff Teaching, Learning and Research
Desktop Managed Service Staff Staff Help, Support, and Policy Service
Finance System - Online Payment System - ePay (WPM) Staff, Students Help, Support, and Policy Service
Software - Course Evaluation (EvaSys) Staff Business Systems and Management
Staff Directory Staff Collaboration and Communication
Plagiarism Prevention Service (Turnitin) Staff Help, Support, and Policy Service
IT Equipment For Business Use - Apple Mac & Tablets Staff Help, Support, and Policy Service
Software - Bristol Online Surveys (BOS) Staff Help, Support, and Policy Service
Software - Computer Algebra System (CAS) - Maple Staff, Students Help, Support, and Policy Service
Q-Review Lecture Recording & Playback Staff, Students Teaching, Learning and Research
Software - Reference Management (EndNote) Staff, Students Help, Support, and Policy Service
Software - Desktop (Microsoft Lync) Staff, Students Collaboration and Communication
Computer Accessories & Peripherals Staff Help, Support, and Policy Service
Wi-Fi - Conference Staff, Visitors Connectivity
Software - Computational Mathematica Staff, Students Help, Support, and Policy Service
Business Intelligence (BI) Reporting Staff Business Systems and Management
Geographic Information System - (ArcGIS) Staff, Students Help, Support, and Policy Service
Software - Statistical (SPSS) Staff, Students Help, Support, and Policy Service
Finance System - Cognos Planning Staff Business Systems and Management
Finance System - Charge Card Payments (Tritorr) Staff Business Systems and Management
File Upload Service Staff Help, Support, and Policy Service
Email and Calendar (Outlook Web App (OWA)) Staff, Students Collaboration and Communication
QMPer (Retired) Staff Help, Support, and Policy Service
Software - Desktop (Microsoft Visio) Staff Help, Support, and Policy Service
Print Credit (QM iPay) Staff, Students Help, Support, and Policy Service
Finance System - Payments & Collections (Bottomline C-Series) Staff Business Systems and Management
Library System - Library Catalogue (Endeca) Staff Help, Support, and Policy Service
Containerisation for LAMP websites Staff Collaboration and Communication
Print, copy and scan (Students) Students Help, Support, and Policy Service
Loan Laptop Service for Students Students Help, Support, and Policy Service
Office 365 Privacy Notice Staff, Students, Visitors Help, Support, and Policy Service
Return to top