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IT Equipment For Business Use - Desktop & Laptop PC's

  • Service Group: Help, Support, and Policy Service
  • Users: Staff

Service Description  

QMUL standard Microsoft Windows image is Windows 8.0 and 8.1. The following applications in the below table are included in the base image.


Application Name Version
Microsoft Word 2013
Microsoft Excel 2013
Microsoft PowerPoint 2013
Microsoft Publisher 2013
Microsoft Access 2013
Microsoft OneNote 2013
Microsoft Outlook 2013
Microsoft Lync 2013
Microsoft Internet Explorer 10
Mozilla FireFox ESR 24
Google Chrome 65.156.38
Adobe Shockwave 12.0.2
Adobe Flash 11.9.900
Adobe PDF Reader 11.0.03
Java Runtime Environment 1.7.51
Microsoft Silverlight 5.1.104
doPDF print driver 7.3
7Zip 9.2
QMFonts 1
FileOpen Client 3.0.95
Quest Secure Passowrd extention 5.0.2


How to request this service

Self-service: Helpdesk

More information on how to request this for a New Starter can be found  here.

Lead time

Desktop and Laptop PCs related requests should be made 10-20 working days in advance


There are costs to the user for this service, these can be found on the Self-Service page under Service Catalogue or as per quote


Hours of Service: 24/7/365
Supported Monday to Friday 8am–6pm (excluding bank holidays and university closure days).


Contact the IT Helpdesk
Call: +44 (0)20 7882 8888
Visit: Queens’ Building, Room W209, Mile End
Self-service: Helpdesk

Dependent service

This service is dependent on Infrastructure Services

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