- Service Group: Help, Support, and Policy Service
- Users: Staff
QMUL standard Microsoft Windows image is Windows 8.0 and 8.1. The following applications in the below table are included in the base image.
|Microsoft Internet Explorer||10|
|Mozilla FireFox||ESR 24|
|Adobe PDF Reader||11.0.03|
|Java Runtime Environment||1.7.51|
|doPDF print driver||7.3|
|Quest Secure Passowrd extention||5.0.2|
How to request this service
Self-service: Service Desk
More information on how to request this for a New Starter can be found here.
Desktop and Laptop PCs related requests should be made 10-20 working days in advance
There are costs to the user for this service, these can be found on the Self-Service page under Service Catalogue or as per quote
Hours of Service: 24/7/365
Supported Monday to Friday 8am–6pm (excluding bank holidays and university closure days).
This service is dependent on Infrastructure Services