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Business Intelligence (BI) Reporting

Service group: Business Systems and Management Information Services
Users: Staff

Service Description

Business Intelligence (BI) is the transformation of raw data into meaningful and useful information for management information reporting purposes. BI can handle enormous amounts of data to help identify, develop, and create new business opportunities for QMUL to enable competitive market advantage and long term stability. BI allows for the easy interpretation of large volumes of data.

Technologies used to deliver BI can provide historical, current, and predictive views of information to deliver management information reporting.

The following reporting capabilities have been provided:

How to request this service

All staff with a valid QMUL account has view/read access to the following dashboards and reports:
• QMSS Results
• PTES Results

Access to all other BI reports should be requested via the Helpdesk - Helpdesk

Once access is granted you can access via https://bir.qmul.ac.uk

Lead time

QMUL’s BI functionality is being developed through a programme of work overseen by the BI Steering group.   This is to ensure that developments are prioritised to those which maximise benefits to the largest number of users and best support QMUL’s strategy.  There is therefore likely to be a lengthy lead-in time for new developments, as these will be considered by the Steering group in the context of the wider work programme and the suitability for inclusion within the BI tool.

Cost

There is no cost to the user for this service, but it is a role based service so will need local approval prior to requesting access.

Availability

Hours of Service: 24/7/365
Supported Monday to Friday 8am–6pm (excluding bank holidays and College closure days).

Support

Contact the IT Helpdesk
Call: +44 (0)20 7882 8888
Email: helpdesk@qmul.ac.uk
Visit: Queens’ Building, Room W209, Mile End
Self-service: Helpdesk

Dependent service

This service is dependent on Infrastructure Services

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