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Software - Reference Management (EndNote)

Service group: Help, Support, and Policy Services
Users: Staff, Students


EndNote is a commercial reference management software package, used to manage bibliographies and references when writing essays and articles.  It is produced by Thomson Reuters.

How to access the service

The Software can be downloaded on to QMUL devices via IT Services, it can also be downloaded on to personal devices at a cost by following the link below.  

  • For QMUL devices email: to request software installation.
  • For personal use (non QMUL Devices), the software can be purchased here.

Lead time

The Software must be requested by contacting IT Services by email: or telephone +44(0)20 7882 8888


There is no cost to the user for this service for use on QMUL laptops and desktops.


Hours of Service: 24/7/365
Supported Monday to Friday 8am–6pm (excluding bank holidays and university closure days).


Contact the IT Helpdesk
Call: +44 (0)20 7882 8888
Visit: Queens’ Building, Room W209, Mile End
Self-service: Helpdesk

Dependent service

This service is dependent on QMUL managed laptops and desktops

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