Service group: Infrastructure Services
Users: Staff, Students, Visitors
The IT Services Support is made up of our IT Help Desk Staff who is our first point of contact for students and staff. Our opening hours are Monday – Friday 8am-6pm
Our Service Status Update page is continually being updated. You will find the current status of our Services, scheduled outage or maintenance windows and outages of the past which have been resolved.
How to request this service
Contact the Helpdesk following information below
There are no costs involved, support is restricted solely for QMUL IT Services provided equipment.
Hours of Service: 24/7/365
Supported Monday to Friday 8am–6pm (excluding bank holidays and university closure days).
This service is dependent on Infrastructure Services