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Library System - Interlibrary Loans

Service group: Help, Support, and Policy Services
Users: Staff, Students

Service Description

A QM web form developed by ITS Library Services for submitting interlibrary loans requests. It can be pre-populated by requests from SFX menus, and prompts for QM user ID for users not logged in.
NHS users who have QM library accounts can place ILL requests, but must do so via the library catalogue system and follow the NHS link unless they have a QM login.

How to request this service

Self-service: Helpdesk

Lead time

Interlibrary Loans related requests should be made 5 working days in advance

Cost

There is no cost to the user for this service, but it is a role based service so will need local approval prior to requesting access.

Availability

Hours of Service: 24/7/365
Supported Monday to Friday 8am–6pm (excluding bank holidays and university closure days).

Support

Contact the IT Helpdesk
Call: +44 (0)20 7882 8888
Email: helpdesk@qmul.ac.uk
Visit: Queens’ Building, Room W209, Mile End
Self-service: Helpdesk

Dependent service

This service is dependent on Infrastructure Services

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