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IT Security

Service group: Accounts, Passwords and Security Services
Users: Students, Staff

Service Description

IT security co-ordinates the handling of security incidents within the university, liaising between QMUL and external organisations to provide technical support in response to security incidents, to isolate problems and to assist in recovery after an incident has occurred
Information Security covers both IT security and the security of the data itself.  At Queen Mary IT and data security are handled within ITS.  All other data-related services lie with the Records and Compliance Manager.

Services provided

  • IT security incident response
  • Dissemination of IT security information
  • Training and education relating to information security issues
  • Defining policies and procedures relating to information security issues
  • Consultancy on information security issues

 

Requests and faults on these can be reported via the Self Service portal: www.helpdesk.ac.uk

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