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Wi-Fi - Guest

Service group: Connectivity Services
Users: Staff, Visitors

Service Description  

The Wi-Fi - Guest solution is available to approved guests of all QM staff allowing access to the Internet from any of the QM Wireless Access Points / Wi-Fi locations

Wi-Fi is not provided in all areas of the college.  Coverage is targeted at teaching areas and communal areas such as the Library and most Halls.

How to request this service

Self-service: Helpdesk

Lead time

Wi-Fi - Guest related requests should be made 5 working days in advance

Cost

There is no cost to the user for this service, but it is a role based service so will need local approval prior to requesting access.

Availability

Hours of Service: 24/7/365
Supported Monday to Friday 8am–6pm (excluding bank holidays and university closure days).

Support

Contact the IT Helpdesk
Call: +44 (0)20 7882 8888
Email: helpdesk@qmul.ac.uk
Visit: Queens’ Building, Room W209, Mile End
Self-service: Helpdesk

Dependent service

This service is dependent on Infrastructure Services

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