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IT Equipment For Business Use - Desktop & Laptop PC's

Service group: Help, Support, and Policy Services
Users: Staff

Service Description  

QMUL standard Microsoft Windows image is Windows 8.0 and 8.1. The following applications in the below table are included in the base image.

 

Application NameVersion
Microsoft Word2013
Microsoft Excel2013
Microsoft PowerPoint2013
Microsoft Publisher2013
Microsoft Access2013
Microsoft OneNote2013
Microsoft Outlook2013
Microsoft Lync2013
Microsoft Internet Explorer10
Mozilla FireFoxESR 24
Google Chrome65.156.38
Adobe Shockwave12.0.2
Adobe Flash11.9.900
Adobe PDF Reader11.0.03
Java Runtime Environment1.7.51
Microsoft Silverlight5.1.104
doPDF print driver7.3
7Zip9.2
QMFonts1
FileOpen Client3.0.95
Quest Secure Passowrd extention5.0.2

 

How to request this service

Self-service: Helpdesk

More information on how to request this for a New Starter can be found here.

Lead time

Desktop and Laptop PCs related requests should be made 10-20 working days in advance

Cost

There are costs to the user for this service, these can be found on the Self-Service page under Service Catalogue or as per quote

Availability

Hours of Service: 24/7/365
Supported Monday to Friday 8am–6pm (excluding bank holidays and university closure days).

Support 

Contact the IT Helpdesk
Call: +44 (0)20 7882 8888
Email: helpdesk@qmul.ac.uk
Visit: Queens’ Building, Room W209, Mile End
Self-service: Helpdesk

Dependent service

This service is dependent on Infrastructure Services

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