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HR Systems - eRecruitment (Lumesse i-Grasp)

Service group: Business Systems and Management Information Services
Users: Staff

Service Description  

Lumesse i-Grasp is the College's web recruitment system. The key driver for the system’s introduction is to streamline the College's recruitment processes to deliver improved candidate quality and experience at a reduced cost, in a speedier and more efficient manner. The system is designed to handle every stage of the recruitment process, from job initiation and authorisation through to candidate sourcing, management, long-listing, selection and offer.

The system does not completely replace the need for face-to-face communication, as remains a vital aspect of any recruitment process. However, it succeeds in automating the majority of the current, administration-heavy, paper-based processes.

How to access: https://ig24.i-grasp.com/qmul/

How to request this service

Self-service: Helpdesk

Lead time

Lumesse i-Grasp related requests should be made 5 working days in advance

Cost

There is no cost to the user for this service, but it is a role based service so will need local approval prior to requesting access. In addition there may be cost for external advertising which are outside of IT Services remit. Our HR department will be able to help in this matter.

Availability

Hours of Service: 24/7/365
Supported Monday to Friday 8am–6pm (excluding bank holidays and university closure days).

Support

Contact the IT Helpdesk
Call: +44 (0)20 7882 8888
Email: helpdesk@qmul.ac.uk
Visit: Queens’ Building, Room W209, Mile End
Self-service: Helpdesk

Dependent service

This service is dependent on Infrastructure Services

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