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Software - Bristol Online Surveys (BOS)

Service group: Help, Support, and Policy Services
Users: Staff

Service Description

Bristol Online Surveys is a software tool that is accessible online, which allows you to create, share, deliver and analyse surveys. Developed by the University of Bristol, it is widely used by universities and other organisations. These include its use for the delivery of multiple National surveys.
We pay a College-wide licence for the Bristol Online Survey (BOS) software, which any member of QM is welcome use. It allows you to:

  • distribute surveys using the web address;
  • use a secure connection; 
  • use a flexible and accessible product; 
  • have direct access to the external BOS support team;
  • access surveys produced and shared by other users;
  • use a tool that has been designed with HE in mind.

How to access:


How to request the service

Self-service: Helpdesk

Lead time

Bristol Online Surveys related requests should be made 5 working days in advance


There is no cost to the user for this service, but it is a role based service so will need local approval prior to requesting access.


Hours of Service: 24/7/365
Supported Monday to Friday 8am–6pm (excluding bank holidays and university closure days).


Contact the IT Helpdesk
Call: +44 (0)20 7882 8888
Visit: Queens’ Building, Room W209, Mile End
Self-service: Helpdesk

Dependent service

This service is dependent on Infrastructure Services

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