Service group: Accounts, Passwords and Security Services
Users: Staff, Students
Password Reset Manager Tool (PRM) is a self-service tool which can be accessed via https://prm.password.qmul.ac.uk/. Staff and PGR students with a QMUL account can change or reset their own password without having to contact the Service Desk.
All other students will find information on how to reset their password here
How to request the service
PRM related requests should be resolved immediately via self-service.
There is no cost to the user for this service.
Hours of Service: 24/7/365
Supported Monday to Friday 8am–6pm (excluding bank holidays and university closure days).
This service is dependent on Infrastructure Services