Mail Client SMTP Authentication Settings

Thunderbird

To use the college SMTP server with Thunderbird when off-campus:

• Go to Tools > Accounts  and in the Outgoing Server (SMTP) section:
  • Set the Server Name to smtp.qmul.ac.uk
  • Check the box for Use name and password
  • Enter your IMAP User Name
  • Check the option TLS

  

• Click OK

  Note: If you have problems sending email using these settings when connecting via an Internet Service Provider (or from the College's Halls and Wireless networks), try changing the Port number to 587 or 465.

Pegasus 4.21

• Go to Tools > Internet Options.
• Click on the Sending (SMTP) server tab.
• Highlight the SMTP definition for the college SMTP server and click Edit:

  

• Click on the Security tab:
  

  

• Check via STARTTLS
• Enter your normal central (IMAP) Username and Password in the Authentication section
• Click OK

  Note: If you have problems sending email using these settings when connecting via an Internet Service Provider (or from the College's Halls and Wireless networks), try changing the Port number under the General tab to 587 or 465.

Outlook Express 5.5 & 6.0 - PC

• Go to Tools > Accounts
• Choose Mail, highlight the account and click on Properties:

  

• Click on the Servers tab.
• Tick My server requires authentication in the Outgoing Mail Server section:

  

• Click on Settings and enter your username/password:

  

• Click OK
• Choose the Advanced tab of the Properties window
• Tick This server requires a secure connection (SSL) in the Outgoing mail (SMTP) section:

  

• Click OK
  
  Note: If you have problems sending email using these settings when connecting via an Internet Service Provider (or from the College's Halls and Wireless networks), try changing the port number to 587 or 465.

Eudora versions 5.1 to 7 - PC

Setting up Eudora to use secure connections is not straightforward and it first needs to be 'told' to trust the server security certificate manually.

• Go to Tools > Options > Sending Mail
• Check Allow authentication and If available STARTTLS from the Secure Sockets..menu:
  

  
  Note that checking Use submission port (587) may be required if your ISP blocks the default submission port, 25. This is also the case if you are using the college's Halls or wireless networks.

• Now try to send a message. The SSL negotiation will fail, but you can now go back to the 'Sending mail' window above and click on 'Last SSL Info'
  

  

• Click on Certificate Information Manager, find and highlight the relevant certificate under Server Certificates (the one whose subject is 'smtp.qmul.ac.uk')
  

  

• Click the Add to trusted button.
• Restart Eudora before sending further mail - it is easily upset!

Eudora 5.1 - Mac

Eudora on the Mac uses a system utility called Keychain Access (MacOS 9 +) to store password information. If this was not set up when you installed Eudora you may have to set it up by choosing Keychain Access from the Control Panel under the Apple menu.The first time you send mail using SSL, Eudora needs to be 'told' to trust the server security certificate manually by adding it to the keychain.

• Choose Settings from the Special menu
• Go to Sending Mail
  • Make sure the SMTP server is set to smtp.qmul.ac.uk
  • Check Allow Authorisation:
    
    



• Move down to the SSL section

• Set SSL for SMTP to Optional(TLS) or Required(TLS)
  
  



• Click OK to return to the Eudora screen.

At this point you need to send a test message to yourself then,

• When you get the Error message:

  

• Close the Task Progress window and click Open in the Unknown SSL Certificate' window:
  



• Check Add to keychain and set When using the certificate to Always Trust

• Click OK

The new certificate should appear in the Keychain window:

Close windows until you return to the Eudora screen. Try sending another message to yourself to confirm that the settings are working.

Note: You may find that the previous test message has been queued.

PC Pine 4.44

From the Main menu screen:

• Choose Set-up
• Choose Config
• For smtp-server, enter server name and your username in the form: smtp.qmul.ac.uk/user=abc1234

Apple Mail 1.3.9 on Mac Os X 10.3.8

• Go to Mail > Preferences and highlight the account
• Select the Account Information tab:

  

• In the Outgoing Mail Server (SMTP) section, ensure smtp.qmul.ac.uk is selected then click on Server Settings.
• Check the box to Use Secure Sockets Layer (SSL).
• Select Password as the Authentication method.
• Enter your IMAP username and password:

  

• Click OK

  Note: If you have problems sending email using these settings when connecting via an Internet Service Provider (or from the College's Halls and Wireless networks), try changing the port number to 587 or 465.

Earlier Apple Mail versions on Mac Os X 10.2.

• Go to Application > Preferences and click the Accounts option:

  

• Select the relevant account and click on Edit
• Tick Use authentication when sending mail
• Enter SMTP User name and password:

  

Note that a secure connection will automatically be used without having to set SSL/TLS settings.